Which type of benchmarking involves comparing the best practices of one department with another within the same organization?

Which type of benchmarking involves comparing the best practices of one department with another within the same organization?

• A. Competitive benchmarking
• B. Internal benchmarking
• C. Strategic benchmarking
• D. Process benchmarking

Answer: (B)

Internal benchmarking is the process of comparing the best practices and performance metrics of one department or unit against another within the same organization. This type of benchmarking allows organizations to identify areas of improvement based on the success of various internal units. It harnesses the knowledge and skills present within the company, promoting best practices across different departments. By systematically analyzing performance and operational processes internally, organizations can leverage their existing resources to drive improvement without needing to look outward for comparisons. This helps in fostering a culture of continuous improvement, as departments can learn from one another's successes and challenges. It's particularly valuable in organizations where all departments function within similar contexts and challenges, allowing them to elevate overall performance effectively.

Internal benchmarking is the process of comparing the best practices and performance metrics of one department or unit against another within the same organization. This type of benchmarking allows organizations to identify areas of improvement based on the success of various internal units. It harnesses the knowledge and skills present within the company, promoting best practices across different departments.

By systematically analyzing performance and operational processes internally, organizations can leverage their existing resources to drive improvement without needing to look outward for comparisons. This helps in fostering a culture of continuous improvement, as departments can learn from one another's successes and challenges. It's particularly valuable in organizations where all departments function within similar contexts and challenges, allowing them to elevate overall performance effectively.